Mediation & Ombuds Services
Let’s face it: when you work with people, you are bound to face interpersonal conflicts, differences of opinions, misunderstandings, and hurt feelings. When you decide to ignore these conflicts, your business will suffer through lost productivity, creative and critical thinking, and reputational damage – to start with.
Drawing on my professional experience and training, I work with organizations on recognizing how to address potential conflicts before they get out of hand. Through conversation coaching and planning, meeting awkward situations head on with empathy, and supporting staff in developing resilience and empathy, I can save your organization the cost of one formal harassment law suit.
Conflicts can be addressed and managed through:
- Workplace investigations.
- Facilitated conversations and formal mediations.
- Proactively conducing workplace fairness assessments.
- Providing employee access to external, neutral ombuds person.