07 Oct NOT IT!
Back in the good old days of playing outside without hovering parents, my friends and I played Tag. I’m sure most of you are familiar with the game. To get the game going we all gathered around in a circle, decided what kind of tag...
Workplace Culture
03 Feb An F Word or two
F Word #2 Last week our F word was Feedback and this week we’re moving on to Fit, or lack thereof. A few ways the word ‘fit’ is used in the work world: Hire for Fit, train for skill Fit is essential to our organization You...
03 Feb An F Word
An F Word..or two The first F word is great for covering all manner of excuses and criticisms, covering up cowardice, and providing a seemingly acceptable answer to uncomfortable questions and conversations. The second F word is offered once a year, like it or not, and maybe...
16 Nov Civility #2: Relationships!!
Civility Fundamental #2 My previous post shared the importance of smiling (1st Fundamental) and that a smile is good for our health and our careers. Smiling is also a great way to build relationships, so slap on a smile and let’s get started. Building relationships in today’s...
09 Nov Civility’s Big 3
Civility's Big 3 The Big 3 (fundamentals) of civility is straightforward, and perhaps that’s why it took me a while to write this post. Smile Build Relationships Listen The fundamentals couldn’t possibly be so simple to understand given how difficult it seems for people to recognize and...
09 Oct Civility & Domestic Violence
Civility Civility encompasses numerous behavioural and cultural norms. Civility is the foundation of society and has been a topic of conversation and debate going back as far as Confucius, Plato, and Lincoln. Civility is inexorably linked to manners, etiquette, respect, rudeness, bullying, and harassment. Civility is defined...
14 Jul It’s Just A Meeting
If I asked you to define civility, what would you say? Most answers have a combination of demonstrating good manners, being nice, being polite, or waiting to speak. If I asked you to define incivility, what would you say? The opposite of the above: no manners,...
14 Jul Biased?
We all have a bias - at least one - and sometimes many. Most of us try to hide, change, or rationalize the biases we have because the word ‘bias’ tends to have a negative connotation. As a business leader, it is essential to learn about...
01 Jul Ghosting
No Response is A Response I recently read an article about ‘ghosting’ in the workplace. Ghosting had been defined, as “no response is a response.” The term is usually used about dating and is akin to being stood up. I was disappointed, perhaps naively so, to...